Kimberly Hirsh

This is the fourth post in a series contextualizing my position as a researcher of connected learning.

Here are all the posts published so far:

1. What Is Connected Learning?
2. How Connected Learning Happens in Libraries
3. Connected Learning in Libraries: Changes and Challenges

There are a number of opportunities for connected learning to grow in libraries. Here I’ll discuss some of them, beginning with the one most relevant to my current work.

Research-Practice Partnerships Research-Practice Partnerships allow library professionals to develop connected learning environments and programs in collaboration with researchers of learning and information sciences. The project I’m working on, Transforming and Scaling Teen Services for Equity, Diversity, and Inclusion (TS4EDI) is one such partnership. Myself and other researchers at the Connected Learning Lab, including PI Vera Michalchik and Research Manager Amanda Wortman, are working with state librarians in Rhode Island and Washington first to identify barriers and challenges to libraries creating CL environments and programs and then to develop resources to help library professionals overcome those barriers and challenges. The state librarians will recruit local public librarians in their state to be part of this partnership, and those public librarians will recruit youth to participate, as well. Other examples include the ConnectedLib project and the Capturing Connected Learning in Libraries project.

Brokering Youth Opportunities in Libraries Connected learning research over the past 10 years has highlighted the importance of caring adults or peers as brokers or sponsors for youth as they build their networks surrounding an interest. These brokers/sponsors can connect youth with other people and resources to help them expand their network and identify opportunities for learning and achievement related to their interest. Current research literature doesn’t explicitly offer guidance on brokering as a distinct activity, investigate the extent to which librarians currently act as brokers, or illuminate how youth may serve as peer brokers in the library setting. Research-practice partnerships and library professional-led professional development could address these questions.

Bringing Connected Learning to School and Academic Libraries So far, connected learning has been documented mostly in informal settings. A few studies have looked at connected learning in formal settings, but those tend to be individual classrooms rather than school or academic libraries. One area that offers potential for CL in these settings is the connection between interests and information literacy. This was the focus of my dissertation, in which I examined the information literacy practices of cosplayers. Cosplayers engage in connected learning as they learn about their interest, build relationships with each other, and find opportunities to contribute to the cosplay community or even become professional cosplayers. Throughout these elements of connected learning, cosplayers engage in information literacy, identifying resources, evaluating them, and even creating new resources. Because school and academic libraries are the primary center for information literacy education in their institutions and because they are not tied to a specific academic discipline, they have the potential to create opportunities for connected learning as learners build their information literacy practices.

That’s all for this series of blog posts, but I expect to write a lot more about connected learning through the course of my work at the Connected Learning Lab, so if you find this interesting, stay tuned!

This is the third post in a series contextualizing my position as a researcher of connected learning. Here are all the posts published so far:

1. What Is Connected Learning?
2. How Connected Learning Happens in Libraries
3. Connected Learning in Libraries: Changes and Challenges

While libraries are poised to be environments conducive to connected learning, they may need to undergo further shifts to expand their support for connected learning. This involves a number of considerations:

Resources. Library professionals must consider not only physical and digital resources, but human resources as well - using “resource” to describe a person the same way we might use it to describe a book or a website. Library professionals can serve as a point of connection between learners, mentors, and other people in the environment beyond the specific context of the connected learning activities.

Technology and space. Current library policies may need to be updated to enable learners to engage in shared practices, socializing, collaborating, and publishing their work online.

Evaluation. Libraries have traditionally focused on quantitative measures of impact, such as how many people attended a particular program. These measures may not be sufficient to capture the impact of connected learning. Measures of connected learning need to capture the way learners move with their learning across settings beyond spaces controlled by the library; identifying specific desired outcomes can facilitate capturing evidence of and communicating the impact of a program. Qualitative data such as interviews or open-ended survey questions may capture this impact better than or alongside quantitative measures.

Role of library professionals. Library professionals must learn to consider themselves as sponsors and brokers of youth learning rather than mentors or authority figures. This means helping youth find other people and communities to support their learning and focusing on enhancing learning rather than enforcing behavior-based policies.

Program design. To create programming that fosters connected learning, library professionals may need to co-design with youth rather than deciding programming in advance and offering it to youth without their early input.

Competencies. The creators of the ConnectedLib project identified the following necessary competencies for library professionals to support youth’s connected learning:

1. …they must be ready and willing to transition from expert to facilitator…
2. …[they] need to apply interdisciplinary approaches to establish equal partnership and learning opportunities that facilitate discovery and use of digital media…
3. …they should be able to develop dynamic partnerships and collaborations that reach beyond the library into their communities…
4. …they should be able to evaluate connected learning programs and utilize the evaluation results to strengthen learning in libraries… (Hoffman et al., 2016, p. 19)

Professional development. Library professionals often will not have been trained in these competencies during their education, so they may need to continue their own learning via in-house professional development, programs provided by professional organizations, open online learning resources, and formal educational experiences. The ConnectedLib toolkit is one example of an open online learning resource directed at meeting this need, while the University of Maryland’s Youth Experience In-Service Training is an example of a formal educational experience designed to build these competencies.

I identified these potential shifts to library practices in response to a number of challenges libraries face in developing and implementing connected learning programming, including:

Attracting teens to skill-building programming. For some advanced interest-based experiences, youth need a foundational set of knowledge. For example, to create a sophisticated video game, a teen would first need a foundational understanding of game design and computer programming. It is a challenge to attract novice learners to this kind of programming.

Working with technology. Library professionals may lack the digital tools they need due to library policy, may know how to design or facilitate technology-focused or -infused programming, or may not feel comfortable acting as effective digital media mentors.

Unfamiliarity with the Connected Learning model. Library professionals may struggle with integrating all the different spheres and elements of the model. They may not have the knowledge, skills, or training they need to successfully implement the model.

Culture clashes. Teen culture may sometimes clash with library culture, requiring library professionals to negotiate these conflicting cultures to create programming that has a strong impact in teens’ lives.

The next and, I think, final post in this series will address future directions for connected learning in libraries.

I start working remotely for the Connected Learning Lab tomorrow and while a lot of people are excited for me, most of them don’t actually understand what I’m going to be doing. So I’m writing a blog series that I hope will explain that somewhat, and this is the first post. If you’ve read my comps chapter on Connected Learning or seen my Connected Learning and the IndieWeb talk, some of this will be familiar.

Connected learning can be conceived of in three ways: as a type of learning experience that occurs spontaneously, as an empirically-derived framework for describing that type of experience, and as a research and design agenda aimed at expanding access to that type of learning experience. My brother-in-law, P., is actually a phenomenal example of a Connected Learner.

In high school and college, P. was interested in playing guitar. He started hanging out at a local guitar shop, connecting with a community there of peers and mentors. Through the connections he made, he was offered the opportunity to be lead guitarist for a tribute band, and that job took him all over the world. He has since embarked on a different but related career, working in media law. This area of law might not have been of interest to him if he hadn’t had experience working in the music industry.

That’s an example of a spontaneously occurring connected learning experience. From experiences like this, scholars have created a model to describe connected learning. This model includes three elements of connected learning: interests, relationships, and opportunities. P. was interested in music, built relationships at the guitar shop, and it led him to opportunities to perform as part of a working band and become a lawyer.

Image Source: The Connected Learning Alliance

This type of experience is easier to access with more financial and temporal support; the research and design agenda surrounding connected learning is an equity agenda that aims to broaden the availability of this kind of experience, making it possible for nondominant youth who might require additional support to access connected learning. One way to do that is to bring this kind of experience into public spaces serving nondominant youth - public spaces like libraries.

The work I’m doing with the Connected Learning Lab is part of a grant funded by the Institute of Museum and Library Services examining key needs for teen services in libraries:

(1) the challenges library staff face in designing and implementing CL programming for underserved teens and the means for overcoming these challenges, (2) ways library staff can use evaluative approaches to understand youth needs in CL programming, and (3) the means of demonstrating the value of CL programs and building stakeholder support for increasing their scope and scale, particularly to serve equity goals.

The products of this research will include

training modules, guidebooks, mentoring supports, case studies, videos, practice briefs, topical papers, and blogs.

These are some of my favorite kinds of things to create, so I’m extra excited.

My next post in this series will talk about how Connected Learning is already happening in libraries, with some examples from actual libraries.